Onsite Service
We come to you — home or office, same day if needed.
E CUBE engineers travel to your home, shop, office, or factory across Johor to diagnose, repair, and install. Saves you carrying heavy equipment in. Useful when the problem is the network itself — your machine looks fine, but nothing works when it's plugged in at your site. We see the real environment, fix the real issue.
What's included
- ✓Free 15-minute phone diagnosis before we dispatch — sometimes it's solvable remotely
- ✓Quote you in writing before any chargeable work starts
- ✓Same-day visits within JB / Ulu Tiram / Pasir Gudang where possible
- ✓Pay only after the job is verified working — cash, FPX, or transfer
- ✓Replacement parts billed at retail (we don't mark up onsite parts)
- ✓Job report + warranty card emailed after each visit
Who it's for
Home users
Slow PC, broken printer, Wi-Fi dead zones in the house, mesh router setup.
Small businesses
Office network slow, shared printer issues, POS PC not booting, CCTV viewing app not working.
Schools & agencies
Computer lab maintenance, projector / interactive board setup, server room cleanups, AD policy fixes.
Service area
We dispatch engineers across the entire Johor Bahru metropolitan corridor:
Branches handling this service
Walk in to any branch below, or message us — we'll dispatch the nearest engineer.
- HQ Taman Gaya (dispatch)
- Plaza Pelangi
- Kipmall Masai
- Larkin Junction (from Jun 2026)
Ready to start?
Free site survey for commercial customers. Quotes within 24 hours.